assyst Basics
Course description
This course will cover logging, managing and actioning incidents and requests in assyst, with tips and trick to simplify your work. There will also be an opportunity to work through specific questions and scenarios.
Type of course
Seminar
Presenters
|
Isobel Walter-Smith |
Who should attend
Staff new to using assyst or who would like a refresher of the basics.
What you will learn
How to log and manage incidents and requests using assyst
Prerequisites / assumed knowledge
None
Upcoming events
No upcoming events
Please remember if you can't attend a course anymore please unenrol yourself or move to the waiting list so others can attend.
Waiting list
To be notified of upcoming events, you can add your name to the waiting list.
