This course will cover logging, managing and actioning incidents and requests in assyst, with tips and trick to simplify your work. There will also be an opportunity to work through specific questions and scenarios.
Staff new to using assyst or who would like a refresher of the basics.
How to log and manage incidents and requests using assyst
Please remember if you can't attend a course anymore please unenrol yourself or move to the waiting list so others can attend.
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