assyst Basics

Course description

This course will cover logging, managing and actioning incidents and requests in assyst, with tips and trick to simplify your work.  There will also be an opportunity to work through specific questions and scenarios.

Type of course



Isobel Walter-Smith
Information and Digital Services

Who should attend

Staff new to using assyst or who would like a refresher of the basics.

What you will learn

How to log and manage incidents and requests using assyst

Prerequisites / assumed knowledge


Upcoming events

No upcoming events

Please remember if you can't attend a course anymore please unenrol yourself or move to the waiting list so others can attend.

Waiting list

To be notified of upcoming events, you can add your name to the waiting list.