|Domain:||Communication and Interpersonal Skills|
|See where this course fits in the Professional Staff Learning Framework|
If you answered 'yes' to any of the above, this may be the course for you.
'Accidental counselling' happens when a person who is not trained or employed as a counsellor is placed in that role by a staff member (or student) due to issues which arise from conversations in the workplace. This course provides an introduction to person-centered counselling techniques which will provide skills to listen more effectively and respond respectfully when you find yourself in the 'accidental counsellor' role.
The course will not teach you to be a counsellor; it will not equip you to 'solve' people's problems; nor does it take the place of appropriate referrals to professional assistance. It will, however, give you the skills to respond to the concerns and problems of others in a sensitive and respectful manner.
Presented by Naomi Madsen, Manager of the Professional Development Unit, who has a professional background as a trainer / supervisor of counsellors.
Any staff member who provides support to others in the workplace - supervisors of staff are particularly encouraged to attend.
For more information about this course, please contact the Professional Development Unit on email@example.com
Please remember if you can't attend a course anymore please unenrol yourself or move to the waiting list so others can attend.
To be notified of upcoming events, you can add your name to the waiting list.