Professional development
Communication and Interpersonal Skills
| Course | Date |
|---|---|
| Accidental counselling | Tuesday, 21st April 2020 |
| Business writing 1: communication fundamentals | Wednesday, 29th April 2020 |
| Business writing 2: writing business cases | Tuesday, 24th March 2020 |
| Careers 1: resume-writing | Wednesday, 27th May 2020 |
| Careers 2: job applications | Wednesday, 3rd June 2020 |
| Careers 3: interview preparation | Wednesday, 10th June 2020 |
| Dealing with difficult behaviour | TBA |
| Influencing others | Wednesday, 1st July 2020 |
| Managing conflict | Wednesday, 24th June 2020 |
| Mental health first aid | Tuesday, 31st March 2020 |
| Mental health first aid for the suicidal person | Wednesday, 15th April 2020 |
| Mental Health First Aid refresher course | Thursday, 2nd July 2020 |
| Student mental health: recognising and helping students in distress | TBA |
| Youth mental health first aid | Tuesday, 7th July 2020 |
Communication and Interpersonal Skills,Specialised Training
| Course | Date |
|---|---|
| Recognise and respond to disclosures of sexual assault and sexual harassment | Monday, 9th December 2019 |
Leadership Skills
| Course | Date |
|---|---|
| Assertive leadership | Thursday, 18th June 2020 |
| Developing effective teams | Thursday, 4th June 2020 |
| Introduction to supervision | Thursday, 30th April 2020 |
| Leading in the matrix | TBA |
| Performance management 1 | Monday, 11th May 2020 |
| Performance management 2 | Monday, 25th May 2020 |
| Performance management 3 | Monday, 15th June 2020 |
| Setting up induction / probation for new staff - online course | TBA |
| Supervising at Flinders | TBA |
New Staff
| Course | Date |
|---|---|
| ESOS compliance | TBA |
| New Staff Induction | TBA |
| Snake awareness at Flinders | TBA |
Professional Skills
| Course | Date |
|---|---|
| Customer service 1: service fundamentals | Monday, 16th March 2020 |
| Customer service 2: service excellence | Monday, 23rd March 2020 |
| Customer service 3: customer experience | Monday, 30th March 2020 |
| Effective presentation skills | Wednesday, 26th February 2020 |
| How to document processes | TBA |
| Identifying career direction | Monday, 18th May 2020 |
| Lean tools | TBA |
| Meeting and committee support | TBA |
| Navigating the matrix | TBA |
| Problem Solving | Thursday, 16th January 2020 |
| Recruiting staff 1 | TBA |
| Recruiting staff 2 | Monday, 22nd June 2020 |
| Succeeding in your new role | Wednesday, 6th May 2020 |
| Time management | Thursday, 12th March 2020 |
| Working in the matrix | TBA |
