Content Manager - New User / Refresher Course

Course description

This is a practical introductory course for staff to learn the navigation and functionality of Content Manager, the University's record-keeping software.  

Course participants should have access to an active Content Manager account prior to taking this course.

For information about gaining access to Content Manager please see the Content Manager webpage.

Participants will be guided through how to set up the software, create records, run searches, and use integration to work easily with records. A basic troubleshooting component will also be included in the session.

Type of course

Online course

Presenters

Who should attend

New users of Content Manager, or staff who would like a refresher.

What you will learn

The following subjects will be explained in this course:

1. Develop a general understanding of the Content Manager interface.

2. Learn how to create a record in Content Manager.

3. Learn how to save a Microsoft Word document in Content Manager.

4. Learn how to save an email in Content Manager.

5. Run a simple search in Content Manager.

Prerequisites / assumed knowledge

Prior to taking this course please ensure you have:

• Content Manager access (requested via ServiceOne)
• Installed Content Manager on your work computer. 

For information about gaining access to Content Manager please see the Content Manager webpage.