CRM Unified User Interface
Course description
From 30th October Flinders University will be using a Unified User Interface when working in MS Dynamics CRM. The Dynamics 365 - custom will no longer be available due to Microsoft changes. These sessions include the majority of the differences Staff will notice if still working in Dynamics 365 - custom. Those who attended Team upgrade sessions were shown a document only relevant to their own Team.
Attachments
Differences between Dynamics 365 - custom and Unified User Interface
Type of course
Hands-on computer course
Presenters
|
Wendy James |
Who should attend
Staff who use MS Dynamics Student CRM.
What you will learn
Differences between Dynamics 365 - custom / Customer Service Hub and Unified User Interface.
Prerequisites / assumed knowledge
Access to CRM in both PROD and UAT. The training session will be held in UAT and a link will be sent in the confirmation email.
