Performance management 2: feedback essentials

Course description

Domain: Leadership Skills
Type: Intermediate course
See where this course fits in the Professional Staff Learning Framework

This intermediate course explores all aspects of providing and receiving performance feedback. The workshop will be practical and focus on discussing how participants might apply strategies to their own situations. 

Topics for discussion include:

  • Defining performance feedback
  • Roles and responsibilities
  • Techniques for providing feedback, including timing, context, task focus, active listening and facilitative questioning
  • Creating opportunities to receive feedback and strategies for responding constructively

Type of course



Pia Grimm
People and Culture

Naomi Madsen
People and Culture

Who should attend

Professional staff in supervisory positions.

For more information about this course, please contact the Professional Development Unit on

What you will learn

Participants will gain an understanding of, and practical tips on:

  • The principles underpinning giving and receiving feedback
  • Practical techniques for preparing for and providing effective feedback
  • Strategies for responding constructively to feedback
  • Prerequisites / assumed knowledge

    This workshop builds on the content contained in Performance Management 1. Participants are encouraged to have attended that workshop in advance of this session, but it is not mandatory.

    Upcoming events

    Tuesday, 28th September 2021

    Time: 9:30AM - 12:30PM
    Location: Web conference

    Please remember if you can't attend a course anymore please unenrol yourself or move to the waiting list so others can attend.

    Waiting list

    To be notified of upcoming events, you can add your name to the waiting list.