Business Improvement: lean tools

Course description

Domain:Professional skills
Type:Intermediate course

See where this course fits in the Professional Staff Learning Framework

This workshop focuses on the skills and knowledge required to contribute to the improvement practices and processes within your workplace. This workshop introduces you to the Plan-Do-Check-Act (PDCA) cycle and how and when to use Lean tools.

Type of course



Jack Kammala

Who should attend

Any staff who are interested in learning about Lean tools to improve their work practices.

What you will learn

This workshop introduces participants to the concept of Lean.  By the end of this workshop, participants will:

  • Apply the Plan-Do-Check-Act (PDCA) framework and understand important features of each stage.
  • Identify and remove waste from day-to-day operational and business processes.
  • Conduct root cause analysis using 5 whys and fishbone diagrams.
  • Understand how to use 5S to standardise the way you work.
  • Be familiar with concepts of push vs pull.
  • Know when to use Pareto, Histogram and Scatter Plots.

Prerequisites / assumed knowledge


Upcoming events

No upcoming events

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Waiting list

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