Dealing with workplace conflict

Course description

Domain:Communication and interpersonal skills
Type:Advanced course

See where this course fits in the Professional Staff Learning Framework

***Under construction***

We are bringing a refresh to many of the Professional Development course offerings in 2023. 

The course content listed below may change to reflect an updated program.

Have you experienced conflict before? Perhaps you wish you had handled it better?

One of the most important skills for supervisors and managers is the ability to manage conflict effectively. If it is handled badly there can be significant consequences for individuals, teams, and organisations. This workshop will explore ways of managing and resolving conflict productively.

Type of course


Who should attend

Staff wishing to develop their skills in conflict management.

For more information about this course, please contact

What you will learn

By the end of this workshop participants will:

  • have discussed the causes of conflict and their preferred method of managing conflict
  • Understand the different ways of managing conflict
  • Have practiced the skills required to effectively manage conflict

Upcoming events

No upcoming events

Please remember if you can't attend a course anymore please unenrol yourself or move to the waiting list so others can attend.

Waiting list

To be notified of upcoming events, you can add your name to the waiting list.