Service One - ITSM Technical Change Management training

Course description

This course will provide you with the knowledge and capability to manage technical change requests in the ITSM module of Service One. 

Type of course

Online course

Presenters

Lee Crawford
Information and Digital Services

Who should attend

IDS change initiators, assessors and CAB members.

What you will learn

Concepts, processes and features of Change Management in Service One.  This training will give you the opportunity to learn the end to end life cycle within the new change management module in Service One. This will include: 

  • Logging changes
  • Assessing changes
  • CAB member roles and responsibilities

Prerequisites / assumed knowledge

You are required to have access to the ITSM module in Service One. 

Upcoming events

No upcoming events


Please remember if you can't attend a course anymore please unenrol yourself or move to the waiting list so others can attend.

Waiting list

To be notified of upcoming events, you can add your name to the waiting list.