This course will provide you with the knowledge and capability to manage technical change requests in the ITSM module of Service One.
IDS change initiators, assessors and CAB members.
Concepts, processes and features of Change Management in Service One. This training will give you the opportunity to learn the end to end life cycle within the new change management module in Service One. This will include:
You are required to have access to the ITSM module in Service One.
Please remember if you can't attend a course anymore please unenrol yourself or move to the waiting list so others can attend.
To be notified of upcoming events, you can add your name to the waiting list.